MFI Mentor Training Program


​As the primary point of contact between microfinance institutions (MFIs) and micro-entrepreneurs, properly-trained loan officers can play a significant role in providing mentoring support for microentrepreneurs, thereby increasing their chances of success and growth. All too often, however, loan officers do not have the necessary training to carry out these roles.

The MFI Mentor Training Program was designed to ensure that mentoring support reaches the large number of micro entrepreneurs, both in urban and rural locations, via loan officers.

Based upon the MME syllabus, the program creates the means by which loan officers are given a solid mentoring toolkit and skill set, to transform their performance and thereby the performance of those that they are lending money to; ensuring lower payment default rates, the growth of the micro-businesses and an increase in the chance of creating employment.

The MFI Mentor Training Program takes on the same structure as the Mentor Training Program yet is tailored to the exposure levels and backgrounds of loan officers.

This 6-month program is delivered in 4 phases:

  1. Mentoring Awareness Sessions to raise awareness about the importance and benefits of mentoring and provide information about the program to encourage participant applications
  2. Program specific mentor sourcing, shortlisting, interviewing and selection
  3. 2-day Kickstart workshop, which is an intensive and highly interactive and experiential workshop where mentors are able to explore and understand the possibility and potential of mentoring, appreciate the foundations of great mentorship, develop the mindset and skills that underpin all great mentors and gain the tools that can help structure the working relationship with those they seek to support
  4. Refresher Session to enable the trained mentors to solidify and embed their learning, receive coaching and mentoring on any challenges they might face when using their newly gained mentoring skillset and gain a second level of mentoring skills

MFI Mentoring Program Duration: 6 Months

Our programs:

Entrepreneur Mentoring Program

Mentor Training Program

MFI Mentor Training Program

For more information, please contact us at:

Latest News

Safaricom Partners with Mowgli Mentoring to Bridge Gender Diversity Gap
Registered Charity Number: 1127087
Duns Registration Number: 06587752