Communication

Concepts in the Communications Skills section:

  • The ‘Iceberg’ Concept: Understand situations, communicate accordingly
  • Conversations for Action: How to be more effective
  • Giving Constructive Feedback: separating emotions from fact and using empathetic insights
  • Test your Communications Skills: A (free) online learning tool from Mowgli


    • Introduction:

    Communication is the effective sharing of information, ideas, feelings and thoughts.  Strong communication between the mentor and entrepreneur is the bedrock of the Mowgli mentoring relationship. Stronger communication skills are a key benefit for Mowgli Entrepreneurs in undergoing the mentoring experience; and many Mowgli Mentors find they learn valuable communications skills to take back to their own professional environments.

    Direct and clear communication:

    • Helps the mentor and entrepreneur articulate their expectations and goals for the relationship,
    • Allows people to coordinate their efforts and actions,
    • Sets standards for clear communication and listening between the mentor and entrepreneur.

    Additional Mowgli Resources:

    Additional External Resources:

    • Tips for better negotiation skills from the Businessballs website
    • Book: Owen Hargie, Ed. (2006). The Handbook of Communication Skills (Routledge: New York). Amazon
    • Book: Anne E. Bealle (2009) Reading the Hidden Communications Around You: A guide to reading body language in the workplace (Bealle Research and Training: Bloomington, IN) Amazon
    • Communicating messages effectively to your team, by Drew. This brief article gives a good rundown of way to effectively get messages across to a group of staff. Key points: Repetition is necessary; asking for feedback is only valuable if you then implement the feedback and are seen to implement it!

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